At Container Store we believe that customer service is paramount. We are confident that you will love your Container Store products. If you don’t love our products, just return it within 30 days, risk free. We’ll make sure the process is easy.

Products if opened or damaged, are not entitled to a refund or exchange.

Container Store Direct Returns Policy
If you wish to return any product purchased from bestcontainerstore.com, please contact our Customer Support at [email protected].
To receive a full refund for an item purchased, please follow these three steps:
1. Call Customer Support to initiate your return and to identify the correct return shipping address and method.
2. Carefully package the eligible item(s) to be returned, preferably in the original packaging. Please include original invoice or bill.
3. Send your eligible return item(s) to Container Store within 30 days of purchase for a full refund. Shipping charges will need to be paid by the customer for any non-warranty related return.

Please allow 4-8 weeks for return processing. Eligible products returned to Container Store will receive a full refund.

Please note:
This applies to products purchased from bestcontainerstore.com. If the item was ordered through a reseller, you will need to return the product according to their return policy.